Contact information
Contact Us
If you have questions regarding our recommended age groups, FSC timber sustainability certifications, beeswax wood care, balance board load ratings, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Acorn Cub |
| Website: | acorncub.sbs |
| Email: | support@acorncub.sbs |
| Phone: | +61 7 5443 6174 |
| Business Address: | 30 Beach Parade, Maroochydore QLD 4558, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to early childhood sanitary protocols, climate-controlled timber inventory storage, and dedicated warehouse receiving procedures, please do not dispatch returned wooden toys, balance boards, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.